Firstsource Solutions Limited

Firstsource Solutions Limited provides tech-enabled business processes in India, the United Kingdom, the United States, Asia, South Africa, the Philippines, Australia, New Zealand, and internationally. It operates through Healthcare; Banking and Financial Services; Communication, Media and Technology; and Diverse Industries segments. The company offers various banking and financial services and solutions, including lending solutions, mortgages, fraud, and receivables management data. The Healthcare segment offers providers, and healthcare payer; and public sector include financial restraints, navigating regulations, enhancing customer experience, adopting new technologies, and investing in jobs and communities. The communications segment offers sale through services, tier1 and 2 agent productivity, and reduced truck rolls, new labour arbitrage option for CX, retention playbook, and ready to deploy CX operations. Its diversified industries segment offers utilities include customer relationships, intelligent billing & payment processing, crisis management, and customer engagement and retention. It serves to banking and financial services, healthcare, communications, media and technology, insurance, energy, and utilities sectors. The company was formerly known as ICICI Onesource Limited and changed its name to Firstsource Solutions Limited in November 2006. The company was incorporated in 2001 and is based in Mumbai, India. Firstsource Solutions Limited is a subsidiary of RPSG Ventures Limited.